Soft Skills

Few people would disagree with researchers who claim that good ‘soft’ skills are the main factor in determining success in business. This extends way beyond presentation skills and body language, and many of the disciplines involved are far from ‘soft’. Getting to know who you really are and dealing with setbacks, as just two examples, can be tough.

In my course I cover several aspects of emotional intelligence, such as differentiating between behaviour appropriate in a work situation and that in a social or personal situation. I also encourage candidates to dig deep to gain a greater understanding of what is firing their ambition, and what may be holding them back.